I teach spreadsheets to do the boring parts of insurance, so people don't have to.
Benefits ops automation: tools that make tedious insurance work vanish.I work in group benefits at a Fortune-50 carrier. The whole industry runs on spreadsheets: employee censuses, quotes, RFPs. Most of that is still humans copying cells between files. I build small tools, a lot of them AI-assisted, that make that work vanish. A census that took someone an afternoon to clean up now takes about ninety seconds.
Days I do it for my own team. Nights I'm working out what the version for the rest of the industry looks like.